Wedding Vendors and Brides at a Bridal Show

I’ve attended several bridal shows here in Houston, and meeting the brides face to face is a great way to get good business from attending a bridal show. Usually you get to meet the bride face to face, discuss some of the elements of your services to them and you are either a good fit together or you don’t offer the right service for that particular bride. If it’s a great match, you have classified the bride and/or the bride has classified you as a potential wedding vendor for their wedding day.

Most of the time, meeting the bride in person is all you need to seal the deal, however, if they are currently interested in 2 or more wedding vendors, then they usually opt to go home and review their notes or the wedding vendors’ marketing material.

Guess what one place they are sure to go? Your website!

There are 8  ways to use the power of your website, to finish convincing your bride that they should chose your service over your competition.

Before I move on to listing these, please read the following warning!

WARNING!!

Although, you collected a whole lot of leads at the bridal show, there is one place of concern that you should be aware of and that is… Spamming the brides’ email addresses.

The spam laws are getting tougher and tougher, more online services are cracking down on email spam and more reports are being placed on illegal use of email.

So what is spam?

According to the web site, SpamLaws.com, Spam is…

The term spam refers to submitting the same message to a large group of individuals in an effort to force the message onto people who would otherwise choose not to receive this message.

You may think that you are saving time by sending a mass email to these brides, and although you did get their email address in a valid manner, you may still get in trouble for sending them a mass email with your services and information if they report you.

So what are the 8 ways to (safely) convert your bridal show leads into clients using the power of your website?

1. Include a Double Opt-in system to get their email addresses.

   The first thing you should do is have a double opt-in system in place so that you can avoid the spam laws. By having a double opt in system in your site, you can guarantee yourself and the bride that they indeed were the ones that submitted their email address on your website. The way a double opt-in system works is like this. A bride visits your website and submits their information, now at this point, it could be anyone, not just her. The double opt-in system sends a confirmation email to the bride’s email address, and since only that bride has access to her email address, she can confirm that it was indeed her that wanted to join your email list. See more information about Double Opt-ins here. A good service to use is Awebber.com.

2. Have a tactically designed, series of emails for  your brides.

   This one require brain power and planning and is a combination of marketing and sales techniques. You’ve already met the bride, you already know they stopped by your booth and are somewhat interested, by this point, you already have her committed to joining your list (Step 1), so use those facts to your advantage. This series of emails should be automated and I would recommend a minimum of 3 and a maximum of 10. The sole purpose of these emails are to compel your bride to make an effort to make an appointment with you or to get them to call you. For example, Email 1 may be a thank you for joining your list and a remainder of what website they signed up from. Email 2 may be a remainder that you met at a recent bridal show and that you want to thank them for stopping by but by this point you want to compel them to reply to your email so that you can engage them in an email conversation. Email 3 may be a remainder that there is a limited amount of time for them to use the ‘discount’ or asking for the best time to call them. Most importantly you want to compel your email user to act or to get into your office. Again, a great tool to use to set up these emails on autopilot is Awebber.com.

3. Set up a Web Page dedicated to that bridal show and place it on your fliers.

   The previous 2 steps work best if you take the time to complete this one. What you want to do here is set up a completely hidden page that the only way they can access it is if they have one of your fliers or literature that you passed out during the bridal show that you attended. For example, in January of 2008, the last time I attended the bridal extravaganza, I tried this out and set up a page at http://www.fhpentertainment.com/be-offer. I put that in all my post cards that I passed out and I was able to track exactly how many brides came to my website from the Bridal Extravaganza Show. In order to get them to join my list, I held a raffle and offered some really good incentives for them to join. This worked like a charm.  Exactly 107 Bridal Extravaganza Brides Visited that website. And to this day there are people that for some reason or another land on that website. It is not indexed by the search engines, it is not linked to by anyone or anything else, in fact this is only the first time I make this information public.

4. Have a Discount Coupon.

   Brides are looking to save money, whether giving coupons are for you or not, this is a great ides to have a coupon that they can print out and take to you. Again, the purpose of these ideas are to get brides to visit you or to call you to make an appointment to visit you. This may work with any or all of the ideas mentioned before.

5. Have a contact form on your page.

   If you use Awebber.com, the generation of a contact for can be made easily for you. But you don’t have to use Awebber.com, you could simply  have your programmer create one for you, however, I find it extremely difficult to keep up with all the different inquiries that may come from your page if you don’t use a service like Awebber.com to manage your list. Not to mention that you can have it to where once they enter their information into your contact form, and they confirm their email address, your tactfully designed series of emails will automatically start for you. It’s all automated.

6. Give them something of value for their information.

   The great internet marketers always say; “Give your best stuff for free.” Well, you can’t give your information for free, but you can give SOME of the knowledge that will help them for free. Create a Free report and publicize it. On your report you want to include information that may aid the bride in planning her wedding. You may not realize it now, but giving away free information is a great way to establish your self as a leader in your field. I believe the biggest success of my website is that my blog is so focused on giving away great, and sometimes not so great, information to my brides.  This starts to instill a sense of trust, a sense of understanding, and a sense of compassion for me as a human being. Besides isn’t one of the most popular laws of humanity is to give?

7. Have a tactfully designed Sales letter (sales copy) in place.

   This is very important. If your material on your web page or website does not do a good enough job to compel the user to take action, you will lose out on a once in a lifetime opportunity to convert a bride to a client. Now sometimes the brides does plan to use your service regardless of what your sales copy is on your page, but most of the time, if you put a lot of effort into creating great sales copy, you will get the brides that were somewhat leaning towards your competition. Writing great sales copy is not easy, it requires effort. If you were going to do 1 out theses 8 steps, this is the one that I would concentrate most of my efforts on. Writing great sales copy on a page requires you to 1. gain the trust of your bride, 2. tell her how you are going to fix her problems, and 3. establish yourself as the best person that can fix her problems.  Now this is hard because you don’t have any contact with the bride during the sales process, you leave it up to your carefully designed sales letter to do all the talking for you. And remember, the bride is probably not coming back if you don’t do a good job of addressing how you will be fixing her problems.

8. Add Media to your Pages.

   Media is relatively new, there are very few to no wedding vendors using media. This is a great thing because there is no established model for ’selling’ your services by the use of video or audio on your website. Also, audio or video is actually easier to do, since you can most of the time just talk about what you want to talk about, where as in writing you have to make sure your spelling is correct, your punctuations is correct and that your grammar is correct. Not to mention that it takes longer to write as opposed to talking about it. Again, your audio has to serve a specific purpose, and that is to inform the bride of your services, thank them for visiting your page after they visited your booth at the bridal show, etc…

These are 8 great ides you can use/combine to make sure that a large part of the brides you meet at a bridal show make their way into your booking calendar.

You don’t have to use all 8 and you can actually combine a few ides with other to get the best use of these ideas. And like I mentioned before, if you decide to just use one idea out of all these, make sure you select idea #7 and put a lot of time, effort, and money into it as it is probably the single best idea that you can use.  Make the front page of your website your sales letter and you will see how much power well written sales copy can convert your visitors into customers.

Happy Bloggin
|o| Simply Frank |o|

[By: Tom Kulzer]

Your web business probably gets product inquiries from potential customers around the globe. Inquiries come via e-mail and your web site, and you try to send information to each hot prospect as quickly as you can. You know that you can drastically increase the likelihood of making a sale by satisfying each person’s need for information quickly!

But, after you’ve delivered that first bit of information to your prospect, do you send him any further information?

If you are like most Internet marketers, you don’t.

When you don’t follow that initial message with additional information later on, you let a valuable prospect slip from your grasp! This is a potential customer who may have been very interested in your products, but who lost your contact information, or was too busy to make a purchase when your first message reached him. Often, a prospect will purposely put off making a purchase, to see if you find him important enough to follow up with later. When he doesn’t receive a follow up message from you, he will take his business elsewhere.

Are you losing profits due to inconsistent and ineffective follow up?

Following up with leads is more than just a process – it’s an art. In order to be effective, you need to design a follow up system, and stick to it, EVERY DAY! If you don’t follow up with your prospects consistently, INDIVIDUALLY, and in a timely fashion, then you might as well forget the whole follow up process.

Consistent follow up gets results!

When I first started marketing and following up with prospects, I used a follow up method that I now call the “List Technique.” I had a large database containing the names and e-mail addresses of people who had specifically requested information about my products and services. These prospects had already received my first letter by the time they requested more information, so I used the company’s latest news as a follow up piece. I would write follow up newsletters every now and then, and send them, in one mass mailing, to everyone who had previously requested information from me. While this probably did help me win a few additional orders, it wasn’t a very good follow up method. Why isn’t the “List Technique” very effective?

* The List Technique isn’t consistent. Proponents of the List Technique tend to only send out follow up messages when their companies have “big news”.

* List Technique messages don’t give the potential customer any additional information about the product or service in question. He can’t make a more informed buying decision after receiving a newsletter! If someone is wondering whether your company sells the best knick-knacks, what does he care that you’ve just moved your headquarters?

* List Technique messages convey a “big list” mentality to your potential customers. When I used to write follow up messages using the List Technique, I was writing news bulletins to everyone I knew! I should have been sending a personal message to each individual who wanted to know more about my products.

What follow up method really works?

Following up with each lead individually, multiple times, but at set intervals, and with pre-written messages, will dramatically increase sales! Others who use this same technique confirm that they have all at least doubled the sales of various products! In order to set this system up, though, you need to do some planning.

First, you’ll need to develop your follow up messages. If you’ve been marketing on the Internet for any length of time, then you should already have a first informative letter. Your second letter marks the beginning of the follow up process, and should go into more detail than the first letter. Fill this letter with details that you didn’t have the space to add to the first letter. Stress the BENEFITS of your products or services!

Your next 2-3 follow up messages should be rather short. Include lists of the benefits and potential uses of your products and services. Write each letter so that your prospects can skim the contents, and still see the full force of your message.

The next couple of follow up messages should create a sense of urgency in your prospect’s mind. Make a special offer, giving him a reason to order NOW instead of waiting any longer. After reading these follow up messages, your prospect should want to order immediately!

Phrase each of your final 1 or 2 follow up messages in the form of a question. Ask your prospect why he hasn’t yet placed an order? Try to get him to actually respond. Ask if the price is to high, the product isn’t the right color or doesn’t have the right features, or if he is looking for something else entirely. (By this time, it’s unlikely that this person will order from you. However, his feedback can help you modify your follow up letters or products, so that other prospects will order from you.)

The timing of your follow up letters is just as important as their content. You don’t want one prospect to receive a follow up the day after he gets your initial informative letter, while another prospect waits weeks for a follow up!

Always send an initial, informative letter as soon as it is requested, and send the first follow up 24 hours afterwards. You want your hot prospects to have information quickly, so that they can make informed buying decisions!

Send the next 2-3 follow up messages between 1 and 3 days apart. Your prospect is still hot, and is probably still shopping around! Tell him about the benefits of your products and services, as opposed to your competitors’. You will make the sale!

Send the final follow up messages later on. You certainly don’t want to annoy your prospect! Make sure that these last letters are at least 4 days apart.

Following up effectively seems complicated, but it doesn’t have to be! So many potential customers are lost because of poor follow up – don’t you want to be one of the few to get it right?

———————-

Tom Kulzer, CEO and Founder of Newtown, PA based AWeber Communications, Inc. an opt-in email service provider. With 7 years managing opt-in follow up and newsletters for small businesses, email deliverability is an integral part of day to day operations. Learn more: http://www.AWeber.com